Shipping policy

Introduction:

At SensoraHome, we are committed to providing reliable and transparent shipping for all orders placed through our website.

Please review the information below regarding our shipping estimates and delivery conditions.

Estimated Shipping Times:

We currently ship to the United States, Canada, United Kingdom, Australia, and selected international destinations.

Delivery times may vary slightly depending on destination, carrier operations, customs processing, and seasonal demand.

United States:

Estimated delivery time: 7 to 9 business days.

International Orders:

Canada estimated delivery time: 7 to 12 business days.

Europe estimated delivery time: 7 to 12 business days.

Australia estimated delivery time: 7 to 12 business days.

Other regions estimated delivery time: 7 to 12 business days.

Please note that delivery estimates are not guaranteed and may occasionally experience delays outside our control.

Business days refer to Monday through Friday, excluding public holidays.

Shipping Fees:

We offer free standard shipping on all orders over $100 USD.

Shipping fees for orders below this amount are calculated at checkout based on the delivery destination.

Order Tracking:

Tracking information is provided once your order has been processed and shipped.

Please allow several business days for tracking updates to appear after shipment confirmation.

Incorrect Shipping Information:

Customers are responsible for providing accurate shipping information at checkout.

SensoraHome is not responsible for delays or delivery issues caused by incorrect or incomplete shipping addresses.

Lost, Delayed, or Stolen Packages:

While delivery delays caused by carriers, customs authorities, weather events, or other circumstances outside our control may occasionally occur, our support team will assist customers in resolving shipping-related issues whenever possible.

Contact Information:

If you have any questions regarding shipping, please contact us:

contact@sensorahome.com